Welcome to the Devotel “Devoted Trade LLC” (“Company,” “we,” “us,” or “our”) website. We value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and disclose information that you may provide or that we may obtain through this website (the “Site”).

1. Who We Are

• Company Legal Name: Devoted Trade LLC
• Brand Name: Devotel
• Incorporation: Delaware, USA
• Registered Address: 501 Silverside Road, Suite 105, Wilmington, DE 19809, USA
• Phone: +1 (919) 263-2406

Devoted Trade LLC operates as a global company, offering information about our products and solutions primarily for enterprise brands, developers, and telecommunications organizations.

2. Scope of This Policy

This Privacy Policy applies to personal data collected through this Site. Please read this policy carefully to understand our policies and practices regarding your information. By accessing or using this Site, you agree to this Privacy Policy.

3. Information We Collect

We collect personal data that you voluntarily provide through our web forms, including:

• Name
• Email Address
• Phone Number

We do not collect or request sensitive personal data (e.g., health information, financial or biometric data) through this Site. We also do not intentionally collect personal data from children under the age of 13 (or 16, as applicable in certain jurisdictions).

Newsletter Sign-up

If you sign up for our newsletter, we collect your email address to send you periodic updates about our company, products, and solutions.

4. How We Collect Your Information

1. Web Forms: When you fill out a contact form, request a demo, or otherwise submit information to us (e.g., requesting more information about our products), we collect the personal data you provide.
2. Newsletter Subscription: We collect your email address if you choose to subscribe.
3. Analytics: We use Google Analytics to monitor and analyze website traffic. Although Google Analytics may automatically collect information such as your IP address or browsing behaviors, we do not combine such data with the personal data (name, email, phone) that you provide. Google Analytics data is used solely for improving our Site’s performance and user experience.

5. Purpose and Legal Basis for Processing

We process personal data primarily for:

• Providing Information and Responding to Inquiries: If you reach out to us with questions or request a demo, we use your contact details to respond.
• Lead Generation and Sales: We store contact details in our secure database so our sales team can follow up regarding potential interest in our products or solutions.
• Marketing Communications: With your consent or under our legitimate interests, we may send you updates or marketing emails about our products and solutions.
• Site Improvements: We may analyze website usage data to improve content, functionality, and user experience.

Legal Basis:

• Legitimate Interests: We collect and process personal data to fulfill our legitimate interest in promoting our products and engaging with potential customers who have expressed interest.
• Consent: Where required by law, we rely on your consent to send you marketing communications.

6. Data Retention

We retain personal data for a maximum of 12 months from the time of collection if we determine there is no continuing interest, response, or interaction. After 12 months of inactivity or lack of response, we will securely delete or anonymize your data.

7. How We Share Your Information

1. Service Providers
   We currently do not share personal data with any external service providers for processing. If we do engage third-party vendors in the future (e.g., email service providers), such parties will only process data on our behalf and under strict confidentiality obligations.
2. Legal Disclosures
   We may disclose personal data if required by law or in response to lawful requests by public authorities (e.g., a court or government agency).
3. International Transfers
   Although we are incorporated in the USA, we operate on a global scale. If we receive personal data from users located outside the United States, we process and store such data in the USA, following appropriate safeguards as required by applicable data protection laws.
4. Selling Personal Data
   We do not sell your personal data to third parties.

8. Cookies and Tracking Technologies

We use Google Analytics cookies to collect certain usage information automatically. These cookies help us understand how visitors use the Site, so we can improve and optimize the user experience. We do not use advertising or remarketing cookies. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent.

9. Your Rights and Choices

Depending on where you reside, you may have some or all of the following rights regarding the personal data we hold about you:

• Access: You can request information about the personal data we hold about you.
• Correction: You can request to update or correct inaccuracies in your personal data.
• Deletion: You can request to delete your personal data.
• Withdraw Consent: Where we rely on consent for processing your data (e.g., for marketing), you can withdraw this consent at any time.
• Opt-out of Marketing: You can unsubscribe from our newsletters or marketing emails at any time by clicking the “unsubscribe” link in each email or by contacting us directly.

To exercise any of these rights, please contact us at legal@devotel.com .

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, accidental loss, and destruction. Some of these measures include:

• Secure servers and firewalls
• Access controls to limit who can access your information
• Regular monitoring for potential vulnerabilities and attacks

However, please be aware that no data transmission over the internet can be guaranteed to be 100% secure. We strive to protect your information, but we cannot guarantee its absolute security.

11. Third-Party Links

Our Site may contain links to third-party websites or resources. We do not control these external sites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the law, or other factors. When we make changes, we will revise the “Effective Date” at the top of this Policy. Your continued use of the Site after we post an updated Privacy Policy indicates your acceptance of those changes.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Phone: +1 (919) 263-2406
• Postal Address: Devoted Trade LLC, 501 Silverside Road, Suite 105, Wilmington, DE 19809, USA
• Email: legal@devotel.com

 

Thank you for visiting our Site. We appreciate your trust and will do our best to protect your personal information.