RCS API
Transform Your Messages Into Real Interactive Experiences with RCS API
Go beyond plain text messages with RCS Business Messaging API. Reach billions of mobile users with rich media, interactive buttons, and branded carousels directly to customers’ native messaging apps.
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Features
Future-Proof Your Messaging Strategy With RCS
RCS Business Messaging combines SMS reach with the rich features of messaging apps, without requiring any app downloads. With growing device support and native integration on billions of smartphones, businesses gain a new powerful channel for interactive customer experiences.
Verified Brand Identity
Display your company name, logo, brand colours, and verified badge in every RCS conversation. Customers instantly recognise messages from your brand, increasing open rates and reducing spam concerns.
Rich Media Messaging
Break free from 160-character limitations. Send high-resolution images (up to 5MB), videos (up to 10MB), PDFs, location pins, and audio files – all within a single message thread.
Interactive Buttons & Quick Replies
Add customisable buttons for common actions (“Track Order”, “Book Appointment”, “Call Support”) that customers can tap without leaving their conversation, enabling faster responses and immediate action.
Two-Way Conversations
Customers can reply to your RCS messages with text, images, or location data. Build interactive flows, handle support queries, and create conversational experiences.
Use Cases
Tailored RCS Business Messaging for Every Industry
Mobile Boarding Passes
Send interactive boarding passes as rich cards with QR codes, flight details, gate assignments, and real-time delay updates.
Travel & Hospitality
A partner you can trust
Why Choose Devotel for RCS Business Messaging
Intelligent Automatic Fallback
Our API detects device compatibility (RCS and SMS) and routes messages accordingly.
Global Reach
Deliver RCS messages worldwide through our global carrier partnerships and robust network.
Fast Brand Verification
Streamlined carrier verification, registration and personalised guide through documentation.
Advanced Analytics
Track every interaction with granular insights, such as delivery rates, read receipts, clicks, and more.
99% Delivery Rate
Our 200+ direct carrier connections ensure delivery even when routes experience issues.
24/7 Expert Support
Get guidance on message design, compliance, fallback optimisation, and campaign strategy.
Fast, Flexible, and Developer-Ready RCS API
Built for developers who want rich messaging without complex carrier integrations. REST API, comprehensive webhooks, and SDKs get you from integration to sending rich messages in no time.
cURL
Javascript
Python
curl -X POST "https://orbit.devotel.com/api/v1/user-api/sms/quick-send" \
-H "x-api-key: YOUR_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"recipient": "+1234567890",
"sender": "Devotel",
"message": "Hello dear customer",
"hlrValidation": false
}'
-H "x-api-key: YOUR_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"recipient": "+1234567890",
"sender": "Devotel",
"message": "Hello dear customer",
"hlrValidation": false
}'
import { Devotel } from '@devotel/orbit';
const devotel = new Devotel('YOUR_API_KEY');
const message = await devotel.sms.send({
recipient: '+1234567890',
message: 'Hello dear customer',
sender: 'Devotel',
hlrValidation: false
});
console.log('Message sent!', message.id);
const devotel = new Devotel('YOUR_API_KEY');
const message = await devotel.sms.send({
recipient: '+1234567890',
message: 'Hello dear customer',
sender: 'Devotel',
hlrValidation: false
});
console.log('Message sent!', message.id);
from orbit_python import DevoClient
# Initialize the client
client = DevoClient(api_key="your-api-key")
sms_response = client.sms.send_sms(
recipient="+1234567890",
message="Hello dear customer",
sender="Devotel",
hlrValidation= False
)
print(f"SMS sent with ID: {sms_response.id}")
# Initialize the client
client = DevoClient(api_key="your-api-key")
sms_response = client.sms.send_sms(
recipient="+1234567890",
message="Hello dear customer",
sender="Devotel",
hlrValidation= False
)
print(f"SMS sent with ID: {sms_response.id}")
DELIVERING RESULTS WORLDWIDE
What Our Customers Say
See how companies around the globe are achieving their goals with Devotel's solutions and services.
My experience with Devotel's products and services has been exceptional and results for our business have been excellent.
Zak Nehme
Account Manager
Devotel is an excellent partner for our business. Their flexibility and tier-1 routes make all the difference.
Pierpaolo Aluise
Account Manager
Devotel provides excellence service that keeps our business running smoothly. Their support team is responsive and always resolves issues quickly.
Snizhana Yurchenko
Carrier Relations Manager
The Devotel team is highly professional, dedicated, and reliable.
Tarcencova Evghenia
Account Manager
The team is very responsive, the prices are competitive, and the routes work well.
Polly Xu
Business Manager
We've had an excellent experience working together. Both companies have seen growth in revenue and profitability, and I'm confident that together we can achieve 3x growth in 2026.
Muhammad Waqas
Account Manager
Devotel has consistently proven to be a trusted and professional partner. Our collaboration has been built on a strong foundation of trust and transparency, which has allowed us to develop a solid and effective working relationship.
Andra-Ioana Podar
Account Manager
During the past 6 years, Devotel always showed high level of technical expertise and knowledge of the market and made a significant contribution to evolution of our products.
Dmitry Stafeev
CEO
Delivery is reliable, integrations are straightforward, and we haven't had any major issues. Support is responsive when needed, which makes things much easier.
Umutcan Olgun
CEO
FAQ
Got Questions About RCS Business Messaging?
Everything you need to know to get started.
What is RCS Business Messaging and how is it different from SMS?
RCS (Rich Communication Services) is an advanced messaging protocol that brings features like high-resolution images, videos, interactive buttons, carousels, and verified sender profiles to the native messaging app on mobile devices. RCS enables app-like experiences without requiring customers to download anything.
Which devices and carriers support RCS Business Messaging?
RCS Business Messaging works on Android devices (version 5.0+) with Google Messages as the default messaging app, and on Apple devices running iOS 18.1 or later. It is currently available in 23+ countries including the US, UK, France, Germany, Spain, India, Mexico, Brazil, and major European and Asian markets.
How long does it take to get verified as an RCS sender?
Most brands receive RCS sender verification within 3-5 business days, though timing varies by country and carrier requirements. The process involves submitting brand information (company name, logo, description, website) to mobile operators for verification. Devotel handles technical registration and guides you through documentation requirements.
What happens if a customer's device doesn't support RCS?
Messages automatically fall back to SMS. Our intelligent system detects device capabilities in real-time and optimises delivery accordingly. You define the SMS fallback version when sending, and we handle routing automatically.
Can I use RCS for both marketing and transactional messages?
Yes. RCS supports both promotional campaigns and transactional communications. However, message content must comply with carrier guidelines and local regulations (GDPR, TCPA, LGPD) just like SMS. We provide compliance guidance to ensure your messages meet the requirements. Marketing messages require explicit opt-in consent.
What analytics and tracking does RCS provide?
RCS provides delivery confirmations, read receipts, button click tracking, carousel swipe interactions, suggested reply selections, and conversion tracking.
Can we port existing phone numbers to RCS?
Yes, existing phone numbers can be ported to Devotel to use with RCS. The porting process typically takes up to 3 business days to complete, and we'll assign a dedicated team member to guide you through the process.
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