Empower Communications Across Every Channel

Stop juggling multiple vendors and fragmented tools for your messaging needs. Orbit unifies SMS, WhatsApp, email, push, RCS, voice, and more in one AI-powered platform. Launch campaigns in minutes, automate at scale, and drive higher engagement without the complexity.

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Features

Maximise Customer Engagement and Revenue at Scale

Our customer engagement platform lets you monitor every channel, campaign, and customer interaction from a single dashboard. Optimise performance with real-time insights and complete control.

Unify All Channels in One Platform

Manage every customer communication channel from one unified dashboard.

Supported channels:

Launch Campaigns in Minutes

Create, track, and optimise campaigns with AI-driven insights.

Automate Your Interactions

Trigger automated and personalised workflows that respond to customer behaviour in real time.

Personalise at Scale

Use customer data to craft relevant, engaging messages that drive action. Orbit pulls data from your CRM, e-commerce platform, and customer data warehouse automatically.

Personalise based on:

Manage All Your Contacts

Orbit creates unified customer profiles with communication preferences, opt-in status, and engagement history across all channels.

Track What Really Matters

Get unified data across all channels in one real-time dashboard.

Intro Video

Cutting-edge features for advanced analytics

Powerful, self-serve product and growth analytics to help you convert, engage, and retain more users. Trusted by over 4,000 startups.

Use Cases

How Companies Drive Results With Orbit

Marketing and Engagement

User Verification

Transactional Communication

Customer Support

Promotional Launches and Seasonal Offers

Announce new products, flash sales, and holiday campaigns across multiple channels. Segment audiences by location, purchase history, or behaviour to maximise conversions.

Marketing and Engagement

WHY ORBIT

Why Companies Switch to Orbit

200+ Direct Connections

Direct integrations with carriers in 190+ countries means better deliverability and lower costs for you.

Add Channels in Days

Launch campaigns and new channels fast and manage all of them through one unified platform.

Infrastructure That Scales

Handle millions of messages with 99% uptime. Auto-scaling infrastructure for peak campaigns.

Security and Compliance

ISO, GDPR compliant and encryption built-in. Role-based access, and audit logs included.

AI-Powered Routing

Every message takes the optimal path for cost, speed, and deliverability.

Full White-Label Solution

Customise our infrastructure and platform so it reflects your own branding.

DELIVERING RESULTS WORLDWIDE

What Our Customers Say

See how companies around the globe are achieving their goals with Devotel's solutions and services.

My experience with Devotel's products and services has been exceptional and results for our business have been excellent.

Zak Nehme

Account Manager

Devotel is an excellent partner for our business. Their flexibility and tier-1 routes make all the difference.

Pierpaolo Aluise

Account Manager

Devotel provides excellence service that keeps our business running smoothly. Their support team is responsive and always resolves issues quickly.

Snizhana Yurchenko

Carrier Relations Manager

The Devotel team is highly professional, dedicated, and reliable.

Tarcencova Evghenia

Account Manager

The team is very responsive, the prices are competitive, and the routes work well.

Polly Xu

Business Manager

We've had an excellent experience working together. Both companies have seen growth in revenue and profitability, and I'm confident that together we can achieve 3x growth in 2026.

Muhammad Waqas

Account Manager

Devotel has consistently proven to be a trusted and professional partner. Our collaboration has been built on a strong foundation of trust and transparency, which has allowed us to develop a solid and effective working relationship.

Andra-Ioana Podar

Account Manager

During the past 6 years, Devotel always showed high level of technical expertise and knowledge of the market and made a significant contribution to evolution of our products.

Dmitry Stafeev

CEO

Delivery is reliable, integrations are straightforward, and we haven't had any major issues. Support is responsive when needed, which makes things much easier.

Umutcan Olgun

CEO

Atlassian

Slack

Notion

GitHub

Dropbox

Mailchimp

Shopify

Asana

Figma

Trello

Microsoft Teams

Integrations

Plug Orbit Into Your Existing Technology Stack

Orbit connects to the tools your team already uses. Powerful APIs and 500+ pre-built integrations mean you're up and running in days, not weeks.

FAQ

Got Questions About Orbit?

Everything you need to know to get started.

What is Orbit?

Orbit is a multi-channel customer engagement platform that unifies SMS, WhatsApp, Email, Voice, Push Notifications, and Social Messaging in one system. Through a single dashboard you can launch campaigns, automate workflows, and track performance across all communication channels.

How quickly can we start sending messages?

Once you sign up, we'll provide you with a demo account so you can start testing immediately while we handle the setup process and migration of your existing numbers and channels.

Do you have a minimum monthly commitment?

No. You can send as many messages as you need with no minimums or maximums.

Can we use our existing sender IDs for SMS and WhatsApp?

Yes. You can bring existing SMS sender IDs and WhatsApp Business accounts. We'll help with registration if you need new sender IDs in specific countries.

What happens if one channel fails?

You can set fallback logic for each communication. For example, if WhatsApp fails, the message is automatically sent via SMS. You can configure unlimited fallback chains in the platform.

Can we migrate from our current provider?

Absolutely. We offer white-glove migration support with zero downtime. Most migrations are completed in 3 to 5 days depending on complexity. We'll help migrate contact lists, message templates, and historical data.

Do you offer technical support?

Yes. We provide 24/7 support via phone, email, and chat for all customers. Enterprise clients also get dedicated customer success managers.

Can Orbit integrate with our CRM and e-commerce platform?

We have 500+ pre-built integrations including Salesforce, Airtable HubSpot, Shopify, and WooCommerce. Custom integrations are available for enterprise customers. Our REST API makes integration straightforward.

What's your deliverability rate?

Average deliverability of 99% across all channels. For critical transactional messages (OTPs, confirmations), we achieve 99.9% deliverability through smart routing and direct carrier connections.

What are the Terms and Conditions for using Devotel's Orbit?

Our full Terms and Conditions outline the rights, responsibilities, and guidelines for using Devotel's Orbit. You can review our Privacy Policy in detail here. If you have specific questions about our terms, feel free to contact our team.

Contact us

Let's Talk About Your Communication Goals

Book a 15-minute call with our team. We’ll walk you through how Orbit fits your channels, your customers, and your KPIs.

Learn about our services

sales@devotel.com

Phone

+1 (919) 263 24 06

Contact Form

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Ready to Unify Your Customer Communications?

See how Orbit can replace vendor complexity with all channels, smart routing, and 200+ direct operator connections in one dashboard.

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