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WhatsApp Business API

Connect with 2+ billion users worldwide with WhatsApp Business API

Turn conversations into revenue and engagement on the world’s most popular messaging platform. Recover abandoned carts, automate order updates, and provide instant support.

Button Component

Features

Powerful Features for Meaningful Conversations

With significantly higher engagement and faster response times than traditional channels, WhatsApp is essential for modern customer communication. Our WhatsApp Business API gives you everything you need for engaging customer interactions, from rich media to business verification, to creating conversion-driving conversations at scale.

Rich Media Messaging

Send images, videos, documents, audio, and location pins without leaving the conversation. Share product catalogues, invoices, boarding passes, and order confirmations with visual impact.

Interactive Messages

Add quick-reply buttons, build interactive lists, create call-to-action buttons, and deploy product carousels. Remove decision barriers and guide customers to the next step with intuitive interfaces that drive immediate action and increase conversions.

Two-Way Conversations

Enable conversations with customers in real time. Handle queries, provide support, and build relationships with context-aware responses that feel natural and personal, not broadcasts.

Business Verification

Display your verified business profile with company name, description, and branded headers. Stand out in customers’ contact lists with Meta’s official green tick verification badge.

Automated Replies & Chatbots

Set up simple automated responses for FAQs or deploy full intelligent chatbots to handle complex queries, qualify leads, and route conversations automatically. Scale customer support without sacrificing quality or increasing headcount. 

Advanced Analytics & Insights

Use Cases
How Brands Use WhatsApp Business API
E-Commerce & Retail
Healthcare
Travel & Hospitality
Banking & Fintech
Showcase Products and Campaigns
E-Commerce & Retail
A partner you can trust
Why Companies Choose Devotel for WhatsApp Business API
Meta Official Tech Partner
Direct partnership means priority support, early access to new features, and faster verification.
Global Telco Expertise
Leverage our deep telco experience with 200+ direct carrier connections across 190+ countries.
Lightning-Fast Setup
We've streamlined verification with Meta so you start sending messages the same day you sign up.
24/7 Expert Support
Dedicated team will assist you from onboarding to optimisation - and without any extra charge.
99% Delivery Rate
Enterprise-grade infrastructure with automatic failover to ensure messages are always delivered.
Bank-Grade Security
Your conversations run on infrastructure trusted by Fortune 500 companies and telcos.
Fast, Flexible, and Developer-Ready WhatsApp Business API
cURL
Javascript
Python
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curl -X POST "https://orbit.devotel.com/api/v1/user-api/sms/quick-send" \
-H
"x-api-key: YOUR_API_KEY" \
-H
"Content-Type: application/json" \
-d
'{
"recipient": "+1234567890",
"sender": "Devotel",
"message": "Hello dear customer",
"hlrValidation":
false
}'
import { Devotel } from '@devotel/orbit';

const devotel = new Devotel('YOUR_API_KEY');

const message = await devotel.sms.send({
recipient: '+1234567890',
message: 'Hello dear customer',
sender: 'Devotel',
hlrValidation: false
});

console.log(
'Message sent!', message.id);
from orbit_python import DevoClient

# Initialize the client
client = DevoClient(api_key="your-api-key")
sms_response = client.sms.send_sms(
recipient="+1234567890",
message="Hello dear customer",
sender="Devotel",
hlrValidation= False
)
print(f
"SMS sent with ID: {sms_response.id}")
DELIVERING RESULTS WORLDWIDE
What Our Customers Say
See how companies around the globe are achieving their goals with Devotel's solutions and services.
My experience with Devotel's products and services has been exceptional and results for our business have been excellent.
Zak Nehme
Account Manager
Devotel is an excellent partner for our business. Their flexibility and tier-1 routes make all the difference.
Pierpaolo Aluise
Account Manager
Devotel provides excellence service that keeps our business running smoothly. Their support team is responsive and always resolves issues quickly.
Snizhana Yurchenko
Carrier Relations Manager
The Devotel team is highly professional, dedicated, and reliable.
Tarcencova Evghenia
Account Manager
The team is very responsive, the prices are competitive, and the routes work well.
Polly Xu
Business Manager
We've had an excellent experience working together. Both companies have seen growth in revenue and profitability, and I'm confident that together we can achieve 3x growth in 2026.
Muhammad Waqas
Account Manager
We actively use Wholesale SMS, WhatsApp Business API, and Email API, and everything works smoothly. Delivery is reliable, integrations were straightforward, and we haven't had any major issues. Support is responsive when needed, which makes things much easier.
Umutcan Olgun
CEO
FAQ
Got Questions About WhatsApp Business API?
Everything you need to know to get started.
What's the difference between WhatsApp Business App and WhatsApp Business API?
WhatsApp Business App is designed for small businesses managing conversations manually on mobile. WhatsApp Business API is built for medium-to-large businesses that need to send messages at scale, integrate with existing systems, use chatbots, and manage multiple team members. The API offers advanced features like message templates, interactive buttons, automation, and integration with CRM platforms.
How long does verification take?
With Devotel, most businesses are verified and sending messages within a few hours. As a Meta Official Tech Partner, we handle the verification process with Meta directly, ensuring the fastest possible approval.
Can I migrate my existing WhatsApp Business number to Devotel?
Yes. We support seamless migration of existing WhatsApp Business numbers. The process typically takes up to 3 days with zero downtime. We'll assign a dedicated migration specialist to guide you through every step and ensure your message history and customer contacts are preserved.
What are message templates and why do I need them?
Message templates are pre-approved message formats required by WhatsApp for initiating conversations with customers who haven't messaged you first. They ensure compliance with WhatsApp's policies whilst allowing personalisation with dynamic variables (names, order numbers, dates). Once approved by Meta (typically within 24 hours), templates enable you to send notifications, marketing messages, and service updates proactively.
What's your WhatsApp message delivery rate?
We guarantee 99% uptime. Our infrastructure includes 200+ direct carrier connections with automatic failover protection, ensuring your critical messages reach customers reliably.
What support do you provide?
24/7 technical support via phone, email, and chat for all customers. Dedicated onboarding specialists help you launch. Ongoing success team provides template optimisation, deliverability guidance, and best practice recommendations.
What happens if my message isn't delivered?
You receive instant webhook notifications for delivery status (sent, delivered, read, failed). Common failure reasons include invalid phone numbers, blocked contacts, or recipients who've uninstalled WhatsApp. Our dashboard shows delivery analytics so you can monitor and optimise.
Can I send messages to international customers?
Yes. WhatsApp Business API works in 190+ countries. You pay the same conversation-based pricing regardless of where your customer is located. We handle all carrier connections and routing automatically.

Contact us

Let’s discuss your project

Discover how our SMS API can enhance your messaging strategy in a 15-minute conversation with one of our experts. No commitments, just insights.

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