WhatsApp Business API

Connect with 2+ billion users worldwide with WhatsApp Business API

Turn conversations into revenue and engagement on the world’s most popular messaging platform. Recover abandoned carts, automate order updates, and provide instant support.

Trusted by 500+ leading brands across industries

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Features

Powerful Features for Meaningful Conversations

With significantly higher engagement and faster response times than traditional channels, WhatsApp is essential for modern customer communication. Our WhatsApp Business API gives you everything you need for engaging customer interactions, from rich media to business verification, to creating conversion-driving conversations at scale.

Rich Media Messaging

Send images, videos, documents, audio, and location pins without leaving the conversation. Share product catalogues, invoices, boarding passes, and order confirmations with visual impact.

Interactive Messages

Add quick-reply buttons, build interactive lists, create call-to-action buttons, and deploy product carousels. Remove decision barriers and guide customers to the next step with intuitive interfaces that drive immediate action and increase conversions.

Two-Way Conversations

Enable conversations with customers in real time. Handle queries, provide support, and build relationships with context-aware responses that feel natural and personal, not broadcasts.

Business Verification

Display your verified business profile with company name, description, and branded headers. Stand out in customers’ contact lists with Meta’s official green tick verification badge.

Automated Replies & Chatbots

Set up simple automated responses for FAQs or deploy full intelligent chatbots to handle complex queries, qualify leads, and route conversations automatically. Scale customer support without sacrificing quality or increasing headcount.

Advanced Analytics & Insights

Track message delivery, read rates, response times, and conversation patterns in real time. Measure campaign performance, identify engagement trends, and optimise your WhatsApp strategy.

Use Cases

How Brands Use WhatsApp Business API

E-Commerce & Retail

Healthcare

Travel & Hospitality

Banking & Fintech

Showcase Products and Campaigns

E-Commerce & Retail

A partner you can trust

Why Companies Choose Devotel for WhatsApp Business API

Meta Official Tech Partner

Direct partnership means priority support, early access to new features, and faster verification.

Global Telco Expertise

Leverage our deep telco experience with 200+ direct carrier connections across 190+ countries.

Lightning-Fast Setup

We've streamlined verification with Meta so you start sending messages the same day you sign up.

24/7 Expert Support

Dedicated team will assist you from onboarding to optimisation - and without any extra charge.

99% Delivery Rate

Enterprise-grade infrastructure with automatic failover to ensure messages are always delivered.

Bank-Grade Security

Your conversations run on infrastructure trusted by Fortune 500 companies and telcos.

Fast, Flexible, and Developer-Ready WhatsApp Business API

Built for developers who need speed and reliability. Comprehensive documentation, REST API, webhooks, and SDKs get you from signing up to sending messages in a couple of hours.

cURL

Javascript

Python

curl -X POST "https://orbit.devotel.com/api/v1/user-api/sms/quick-send" \
-H "x-api-key: YOUR_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"recipient": "+1234567890",
"sender": "Devotel",
"message": "Hello dear customer",
"hlrValidation": false
}'

import { Devotel } from '@devotel/orbit';

const devotel = new Devotel('YOUR_API_KEY');

const message = await devotel.sms.send({
recipient: '+1234567890',
message: 'Hello dear customer',
sender: 'Devotel',
hlrValidation: false
});

console.log('Message sent!', message.id);

from orbit_python import DevoClient

# Initialize the client
client = DevoClient(api_key="your-api-key")
sms_response = client.sms.send_sms(
recipient="+1234567890",
message="Hello dear customer",
sender="Devotel",
hlrValidation= False
)
print(f"SMS sent with ID: {sms_response.id}")

DELIVERING RESULTS WORLDWIDE

What Our Customers Say

See how companies around the globe are achieving their goals with Devotel's solutions and services.

My experience with Devotel's products and services has been exceptional and results for our business have been excellent.

Zak Nehme

Account Manager

Devotel is an excellent partner for our business. Their flexibility and tier-1 routes make all the difference.

Pierpaolo Aluise

Account Manager

Devotel provides excellence service that keeps our business running smoothly. Their support team is responsive and always resolves issues quickly.

Snizhana Yurchenko

Carrier Relations Manager

The Devotel team is highly professional, dedicated, and reliable.

Tarcencova Evghenia

Account Manager

The team is very responsive, the prices are competitive, and the routes work well.

Polly Xu

Business Manager

We've had an excellent experience working together. Both companies have seen growth in revenue and profitability, and I'm confident that together we can achieve 3x growth in 2026.

Muhammad Waqas

Account Manager

Devotel has consistently proven to be a trusted and professional partner. Our collaboration has been built on a strong foundation of trust and transparency, which has allowed us to develop a solid and effective working relationship.

Andra-Ioana Podar

Account Manager

During the past 6 years, Devotel always showed high level of technical expertise and knowledge of the market and made a significant contribution to evolution of our products.

Dmitry Stafeev

CEO

Delivery is reliable, integrations are straightforward, and we haven't had any major issues. Support is responsive when needed, which makes things much easier.

Umutcan Olgun

CEO

FAQ

Got Questions About WhatsApp Business API?

Everything you need to know to get started.

What's the difference between WhatsApp Business App and WhatsApp Business API?

WhatsApp Business App is designed for small businesses managing conversations manually on mobile. WhatsApp Business API is built for medium-to-large businesses that need to send messages at scale, integrate with existing systems, use chatbots, and manage multiple team members. The API offers advanced features like message templates, interactive buttons, automation, and integration with CRM platforms.

How long does verification take?

With Devotel, most businesses are verified and sending messages within a few hours. As a Meta Official Tech Partner, we handle the verification process with Meta directly, ensuring the fastest possible approval.

Can I migrate my existing WhatsApp Business number to Devotel?

Yes. We support seamless migration of existing WhatsApp Business numbers. The process typically takes up to 3 days with zero downtime. We'll assign a dedicated migration specialist to guide you through every step and ensure your message history and customer contacts are preserved.

What are message templates and why do I need them?

Message templates are pre-approved message formats required by WhatsApp for initiating conversations with customers who haven't messaged you first. They ensure compliance with WhatsApp's policies whilst allowing personalisation with dynamic variables (names, order numbers, dates). Once approved by Meta (typically within 24 hours), templates enable you to send notifications, marketing messages, and service updates proactively.

What's your WhatsApp message delivery rate?

We guarantee 99% uptime. Our infrastructure includes 200+ direct carrier connections with automatic failover protection, ensuring your critical messages reach customers reliably.

What support do you provide?

24/7 technical support via phone, email, and chat for all customers. Dedicated onboarding specialists help you launch. Ongoing success team provides template optimisation, deliverability guidance, and best practice recommendations.

What happens if my message isn't delivered?

You receive instant webhook notifications for delivery status (sent, delivered, read, failed). Common failure reasons include invalid phone numbers, blocked contacts, or recipients who've uninstalled WhatsApp. Our dashboard shows delivery analytics so you can monitor and optimise.

Can I send messages to international customers?

Yes. WhatsApp Business API works in 190+ countries. You pay the same conversation-based pricing regardless of where your customer is located. We handle all carrier connections and routing automatically.